Help & Support

We’re here to help. Browse answers below or contact us directly.

For Buyers

How do I find the right agency?

Use the search bar and filters to narrow by service, location, budget, and team size. Each profile shows a rating, service focus, pricing snapshot, and portfolio. Tap “Request a Quote” to send your brief directly.

Is there a fee to post a project?

No. Buyers use Accellist for free. Agencies pay for premium placement.

How do I trust the agencies listed here?

Every listing is vetted before publishing. We verify the agency’s public presence (website, registered business). Verified agencies carry a ✓ Verified badge. Read verified client reviews on each profile.

What is a Shortlist?

Tap the ♡ on any profile to save it. Your shortlist (stored in your browser) lets you compare agencies side-by-side.

For Agencies

How do I claim my listing?

Find your listing in the directory and click “Claim this listing”. We’ll send a verification email to your work address. Domain-matched emails are auto-verified.

Is listing free?

Yes — basic listings are free forever. Featured and Platinum tiers unlock more visibility. See our plans.

How does billing work?

Paid plans are billed monthly or annually via credit card. See Refund Policy.

Can I embed an Accellist badge on my site?

Yes. After claiming your listing, go to your profile’s Embed section and copy the HTML. Badge links back to your Accellist profile.

Technical

I’m not receiving emails from Accellist

Check your spam folder. Whitelist [email protected]. If issues persist, write to [email protected].

How do I reset my password?

Go to the login page and click “Lost your password?”. We’ll email a reset link.

How do I delete my account?

Email [email protected] from the email on file. We’ll confirm and permanently delete within 30 days.

Still need help?

Email [email protected]. We typically reply within one business day.